Where are your products made?
Everything is made by hand, in small batches, right here in Australia. We're a small team and we know exactly what goes into every piece, and we like that you can too.
How much is shipping?
Shipping is free on all retail orders over $120. For orders under $120, shipping is calculated at checkout based on your location.
How long will my order take?
Orders are typically dispatched within 3 business days. You'll receive tracking details once your order ships.
What's your returns policy?
For full details, please see our Refund Policy.
My order arrived damaged - what do I do?
We're so sorry! Please get in contact with us with the details and we will help to rectify the problem.
Are your products cruelty free?
Yes, our products are cruelty free.
What's in your candles?
Our candles are hand poured and made without paraffin wax, so they burn cleanly and smell just as good at the end as they do the first time you light them.
How do the diffuser refills work?
Our diffusers are designed to last, and you can top them up with refills rather than replacing the whole thing. Simply purchase a refill bottle and replace the reeds as needed.
How should I store my products?
Keep your soaks, soaps and candles in a cool, dry spot out of direct sunlight to keep them at their best.
Do you do gift sets?
We do! Our gift sets and bundles are a lovely way to treat someone (or yourself). Browse the Gift Sets collection to find one you love.
Do you offer wholesale?
Yes, we'd love to work with you. Head to our Wholesale page to learn more and apply for an account.
Still have a question?
We're always happy to help. Reach out via our Contact Us page.